| 2025 VOLUME 7, ISSUE 5 SEPTEMBER - OCTOBER
Remaining papers are under processing.....
| S.No. |
September - October |
Page No. |
Downloads |
| 1. |
The Influence of Green Product Quality, Country of Origin, and Online Customer Reviews on the Purchase Decision of Innisfree Green Skincare Products in the Greater Jakarta Area (Jabodetabek)
Tiara Mulyawati Sutarvan 1, Erna Sofriana Imaningsih 2
DOI: https://doi.org/10.56293/IJMSSSR.2025.5801
ABSTRACT: This study aims to analyze the influence of green product quality, country of origin, and online
customer reviews on the purchase decision of Innisfree green skincare products. The research object comprises
respondents who have purchased and used Innisfree products and reside in the Greater Jakarta area
(Jabodetabek). A total of 105 respondents were selected as the sample. Data was collected using questionnaires,
and a descriptive quantitative approach was employed with data analyzed using SmartPLS 3.0 statistical software.
The results indicate that green product quality and online customer reviews have a positive and significant effect
on purchase decisions, while country of origin has a positive but not significant effect on the purchase decision of
Innisfree green skincare products.
Keyword: Green Product Quality, Country of Origin, Online Customer Review, Purchase Decision, Green Skincare
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01-06 |
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| 2. |
The Effect of Management Transformation on Project Acceleration Performance and Sustainability Based on SDGs and Its Impact on Project Success. Case Study of Park Serpong Project
Pahala Budiman Marbun 1, Rosalendro Eddy Nugroho 2
DOI: https://doi.org/10.56293/IJMSSSR.2025.5802
ABSTRACT: This study investigates the influence of project leaders, management transformation, and the
implementation of Sustainable Development Goals (SDGs) on the success of housing construction projects.
Management transformation is tested as a mediating variable linking project leaders and SDGs implementation to
project success. Using Partial Least Squares Structural Equation Modeling (PLS-SEM) with a two-stage secondorder model, results show that project leadership significantly influences project success directly and indirectly
through management transformation. Management transformation has a strategic role, significantly enhancing
project success. Moreover, SDGs implementation significantly affects management transformation and directly
improves project success. This emphasizes the importance of synergy between project leadership, management
transformation, and sustainability in ensuring construction project achievement.
Keyword: Project Leader, Management Transformation, SDGs, Project Success, PLS-SEM
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07-23 |
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| 3. |
A Literature Review on the Relationship Between Readiness and Acceptance of Technology and the Effectiveness of Online Learning Among Undergraduates of Sultan Idris Education University
Hanna Amierah Arsat 1, Dr. Jessnor Elmy Mat Jizat 2
DOI: https://doi.org/10.56293/IJMSSSR.2025.5803
ABSTRACT: This article presents a literature review on the relationship between technology readiness, technology
acceptance, and the effectiveness of online learning, with a particular focus on undergraduates at Sultan Idris
Education University (UPSI). The discussion is guided by the Technology Readiness Index (TRI) and the
Technology Acceptance Model (TAM), which are widely used to explain individual differences in adopting
technology. Previous empirical studies have highlighted both positive drivers—such as optimism, usefulness, and
perceived ease of use—as well as challenges including discomfort and lack of technological confidence. Findings
across the literature suggest that students' levels of readiness and acceptance are generally moderate, and these
factors play a significant role in shaping the effectiveness of online learning. This review emphasizes the
importance of understanding students' perspectives to inform higher education policies, particularly in improving
the design, accessibility, and sustainability of e-learning initiatives in Malaysia.
Keyword: Online Learning; Technology Readiness; Technology Acceptance; Higher Education; Malaysia; Undergraduate Students
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24-26 |
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| 4. |
The Effect of Generative Leadership on Sustainable Performance Through Mediation of Green Passion and Green Work Behavior in the MSME Food Industry
Muhammad Dede Jamaludin 1, Dudi Permana 2
DOI: https://doi.org/10.56293/IJMSSSR.2025.5804
ABSTRACT: This study aims to examine the influence of Generative Leadership on Sustainable Performance in the
Indonesian food MSME sector by investigating the mediating roles of Green Passion and Green Work Behavior.
Given the growing environmental challenges faced by MSMEs, this research integrates Self-Determination Theory
and Social Learning Theory to explore how leadership can foster environmentally responsible behaviors and
improve sustainability outcomes. The findings are expected to contribute both theoretically and practically to the
advancement of green leadership and sustainable practices in small business contexts.
The research design used in this study is quantitative research, with data collection method using survey method.
and research instrument in the form of questionnaires share with respondents online is designed with specific
criteria and weighted values based on a Likert scale. The research method employed is causal analysis. The sample
consists of 279 respondents selected through purposive sampling. The data analysis model used is Partial Least
Squares (PLS), and analysis technique applied is descriptive.
This study found that Generative Leadership has a positive and significant effect on Sustainable Performance,
both directly and through Green Passion and Green Work Behavior as mediators.
Generative Leadership, by encouraging environmentally friendly values and behaviors, plays an important role in
improving the sustainable performance of food industry MSMEs amid market demands for sustainable business
practices.
Keyword: Generative Leadership; Green Passion; Green Work Behavior; Sustainable Performance.
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27-35 |
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| 5. |
Green Decisions in Sports: A TPB-Based Study on Sustainable Turf Equipment Adoption in Indonesian Golf Courses
Rahmawati Fitriyah 1, Aldina Shiratina 2
DOI: https://doi.org/10.56293/IJMSSSR.2025.5805
ABSTRACT: This study investigates how green knowledge, green economic value, and green perceived quality
influence the purchase intention of green turf equpment in golf courses. As the environmental impact of the
sports sector gains attention, golf emerges as a resource-intensive activity due to its high consumption of water,
energy, and chemicals, contributing to pollution and ecological degradation. In Indonesia, with approximately 170
golf courses in operation, the adoption of sustainable technologies remains limited despite growing environmental
concerns. Grounded in the Theory of Planned Behavior (TPB), this study focuses on Generation X decisionmakers responsible for equipment purchasing at golf courses. Data from 142 respondents were analyzed using
Partial Least Squares Structural Equation Modeling (PLS-SEM). The study confirms that green knowledge and
green perceived quality significantly drive purchase intention for green turf equipment, while green economic
value shows no effect. This suggests that Generation X consumers prioritize quality and environmental
responsibility over economic considerations, underscoring the importance of psychological and value-based
factors in sustainable purchasing.
Keyword: Green knowledge, Green economic value, Green perceived quality, Purchase intention, green turf
equipment, Golf course sustainability, Theory of Planned Behavior
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36-43 |
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| 6. |
Guideline for Increasing Sales of Yadee Pharmacare Vitamins by Applying Appreciative Inquiry
Wutchirawan Ariyanontakul 1, and Adchariya Auppakarakul 2
DOI: https://doi.org/10.56293/IJMSSSR.2025.5806
ABSTRACT: This paper aimed to study the impression and positive experience of consumers’ purchase decision for
vitamins, and to propose a guideline for increasing sales of Yadee Pharmacare vitamins for Panya Pharmacare
store, Khon Kaen Province. This qualitative research was collected from 20 customers of Panya Pharmacare Store
by positive interview using appreciation inquiry, which to find the convergences and divergences factors.
The study results showed the following key factors of the convergences were 1) pharmacists provide advice and
consultation, 2) good service, 3) dispenses medicines that are appropriate for the symptoms or diseases, 4) quality
medicines, 5) variety of medicines and products, and 6) medicines and products that meet the needs. The analysis
of SOAR analysis to design the guideline for increasing sales of Yadee Pharmacare vitamins for Panya Pharmacare
store, Khon Kaen Province. The 3 projects from this plan were: Project 1 "Nong Panya" with good service and
care for customers; Project 2 "Nong Panya" with comprehensive coverage; and Project 3 "Very worthwhile with
"Nong Panya". After the project was implemented, it was found that sales of Yadee Pharmacare Vitamins
products tended to increase, and 1,000 customers knew about Yadee Pharmacare Vitamins.
Keyword: Increasing Sales, Vitamin, appreciation inquiry, SOAR analysis, 4Es Marketing
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44-54 |
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| 7. |
Impact of Perceived Risks on Consumer's Use Intention of Drone Food Delivery: A new Service Concept Testing
Amal Obaikah A.Alshammari & Mahmoud Abdelhamid Saleh
DOI: https://doi.org/10.56293/IJMSSSR.2025.5807
ABSTRACT: Purpose - This paper aims to investigate the impact of perceived risks on overall image of drone food
delivery (DFD) service as a new concept testing in Saudi Arabia. Furthermore, this study examines how the image
of drone food delivery services influences consumers' intentions to use these services.
Design/methodology/approach - This study employs Perceived Risk Theory as its theoretical framework.
Data were collected from 321 respondents in the Kingdom of Saudi Arabia (KSA) and analyzed using Structural
Equation Modeling to examine the hypothesized relationships among variables.
Findings - The study found that performance, delivery, privacy, and psychological risks are negatively influencing
the overall image of drone food delivery services. Conversely, financial risks were found to have insignificant
impact. The study also found that a favorable overall image of drone food delivery services significantly impacts
consumers' intention to use the service.
Originality/value - This study introduces a novel examination of drone food delivery as a new service concept
in Saudi Arabia. it provides valuable insight for food delivery companies in Saudi Arabia by exploring factors that
influence consumer intention to use DFD, thereby aiding in service improvement and strategic decision-making.
Keyword: Image, Perceived risk, Drone food delivery services, Intentions to use.
Download full manuscript....... |
55-68 |
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| 8. |
Strategic Analysis of First Solar, Inc. (2024)
Julissa Aguero & Herbert Sherman
DOI: https://doi.org/10.56293/IJMSSSR.2025.5808
ABSTRACT: First Solar, founded in 1999, is a leading American solar technology company dedicated to developing
sustainable energy solutions. First Solar focuses on producing environmentally efficient solar modules that address
climate change, with a strong emphasis on sustainability and corporate social responsibility across the entire
product lifecycle. Headquartered in the U.S., First Solar differentiates itself from other top solar manufacturers by
not relying on China for its production. Its vertically integrated manufacturing process ensures control over every
stage, from raw material sourcing to end-of-life recycling. This strategic analysis includes the use of the following:
external/environmental analysis tools (PESTLE, Five Forces and Competitor Analyses) as well as internal analyses
(VRIO, Value Chain and Functional). All of these analyses culminate in a SWOT analysis of the firm including
recommendations for future actions.
Keyword: Case study, strategic analysis, solar technology.
Download full manuscript....... |
69-89 |
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| 9. |
Evaluating the relationship between technological interoperability and learning efficiency among Kampala-based universities
Okee Jill Margaret 1*, Ssekandi Herbert 1, Kizito Bada Joseph 1
DOI: https://doi.org/10.56293/IJMSSSR.2025.5809
ABSTRACT: This study investigates the relationship between interoperability and learning enhancement among
Kampala-based universities. Using a cross-sectional survey of 293 students from three universities, data were
collected via structured questionnaires and analyzed using descriptive statistics, Pearson correlation and regression.
Results revealed pedagogy-focused interoperability (β=4.024, p<0.01) and secure data
collaboration (β=3.832, p<0.01) as paramount predictors of learning gains, correlating strongly with multimedia
engagement (r=0.629) and AI adaptation (r=0.630). Conversely, AI analytics showed significant influence
(β=2.491, p<0.01) but low student acceptance (mean=2.26), indicating a perception-efficacy disconnect,
while infrastructure gaps marginalized personalization’s impact (β=1.545, p=0.059). The study concludes that
interoperability enhances learning most effectively when prioritizing pedagogical alignment, security, and equitable
access, yet infrastructure deficits and cultural skepticism toward AI limit its potential. Developing offlinecapable, low-bandwidth tools, Co-designing culturally responsive AI and Policy frameworks integrating
technical standards with socio-technical support are recommended.
Keyword: Technological interoperability, learning efficiency
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90-99 |
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| 10. |
Burnout And Cyberloafing Behavior: Implications for Human Resource Management
AA Media Martadiani 1*, Ni Nyoman Suriani 2, Ida Bagus Komang Suarka 3
DOI: https://doi.org/10.56293/IJMSSSR.2025.5810
ABSTRACT: This study examines the influence of burnout on cyberloafing behavior among private university
lecturers in Denpasar, considering the role of personality moderation. The urgency of this research departs from
the increasingly heavy demands faced by lecturers, such as scientific publication targets, administrative workloads,
and demands for technological adaptation, which have the potential to trigger emotional and psychological fatigue.
Cyberloafing, which is the use of the internet for personal gain during working hours, is often seen as a
counterproductive behavior, but under certain conditions it can also serve as a coping mechanism against stress.
Using a quantitative approach with an explanatory design, this study involved private university lecturers selected
through purposive sampling. Data was obtained through a questionnaire based on the Likert scale and analyzed
using Partial Least Squares (PLS-SEM) based structural equation modeling techniques. The results showed that
burnout had a positive and significant effect on cyberloafing tendencies, while personality not only directly
influenced these behaviors but also strengthened the relationship between burnout and cyberloafing. This research
contributes to the development of the theory of Job Demands–Resources (JD-R) as well as broadens the
understanding of the role of personality in the context of higher education. In practical terms, these findings
confirm the importance of workload management strategies, stress mitigation programs, and policies that direct
the use of the internet to be more productive and adaptive for lecturers.
Keyword: Burnout; Cyberloafing; Personality; Lecturer; Private Universities
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100-109 |
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| 11. |
The Role of Sapta Bayu Organizational Culture in Moderating the Influence of Global Mindset and Growth Mindset on Lecturer Performance
Gusti Ayu Sugiati 1, Ketut Sudarmini 2, Ni Made Rustini 3
DOI: https://doi.org/10.56293/IJMSSSR.2025.5811
ABSTRACT: Warmadewa University, as one of the private universities in Bali, has a vision of becoming a quality
university with an ecotourism perspective and global competitiveness by 2034. To be able to compete in meeting
the demands of the global job market, the crucial role of lecturers as educators is needed. Therefore, this research
is urgently conducted so that educators/lecturers improve their performance towards a quality and globally
competitive university, based on the Sapta Bayu values as an organizational culture. The results of the study : 1)
Global mindset and growth mindset have a positive and significant effect on lecturer performance, 2) Global
mindset has a positive and significant effect on lecturer performance, 3) Growth mindset has a positive and
significant effect on lecturers, 4) Sapta Bayu organizational culture does not moderate the effect of global mindset
on lecturer performance, 5) Sapta Bayu organizational culture does not moderate the effect of growth mindset on
lecturer performance at Warmadewa University.
Keyword: Lecturer performance, global mindset, growth mindset, Sapta Bayu organizational culture
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110-122 |
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| 12. |
THE NATIONAL QUESTION: RELATIVE DEPRAVITY AND SECESSIONIST
AGITATION IN NIGERIA'S FOURTH REPUBLIC
UZU, Mustard S.
DOI: https://doi.org/10.56293/IJMSSSR.2025.5812
ABSTRACT: Throughout its history, Nigeria has experienced numerous political unrests, ranging from the colonial
era to the post-colonial administration, as influenced by unresolved national questions. Some evident crises
include the Kano riot of 1953; census crisis of 1962; federal election crisis of 1964; coup and counter coups of
1966; Nigerian Civil War of 1967–1970; June 12, 1993, presidential election nullification; and the recent incessant
threat of secessionist agitations from the Eastern Nigeria, Boko-Haram terrorism and herders' crisis that is
dominant in Northern Nigeria. This paper examines the influence of unresolved national questions on Biafra
secessionist agitation in Nigeria's Fourth Republic using two groups—the Movement for the Actualization of the
Sovereign State of Biafra (MASSOB) and the Indigenous People of Biafra (IPOB)—as case studies. The paper
reports on a study that adopted a phenomenological design and a qualitative research method, analyzing the data
thematically. Relative Deprivation Theory was employed. The study found unresolved national questions
influenced the incessant Biafra secessionist agitations in Nigeria's Fourth Republic. In addition, the
marginalization of the Igbos in the Nigerian government was found to be the major trigger of the Biafra
secessionist movements. The study also found that the use of military force in combating Biafra secessionist
agitations by the Nigerian government did not curb or resolve the agitation of Biafra but rather escalated it.
Therefore, the study suggested indigenous conflict resolution as a means of curbing the issue of secessionist
agitation in Nigeria. The study concluded that the unresolved national question triggers secessionist agitation,
while the marginalization of the Igbos is the root cause of incessant Biafra secessionist agitation in Nigeria’s
Fourth Republic. Negotiation with the secessionist leaders through their traditional rulers was discovered to be a
possible means for curbing Biafra agitation. Dissolution or balkanization of Nigeria was found to be the only
solution to put a stop to Biafra secessionist agitations.
Keyword: Biafra, IPOB, MASSOB, Marginalization, National Question, Nigerian’s Fourth Republic and Secession
Download full manuscript....... |
123-137 |
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| 13. |
DEVELOPING AUDITOR COMPETENCE IN GEOMETRIC THINKING TO MITIGATE AUDIT RISKS
Iman Baqer Ameen 1, Asaad Mohammed Ali Wahhab 2
DOI: https://doi.org/10.56293/IJMSSSR.2025.5813
ABSTRACT: Companies are vulnerable to audit risks related to fraud and financial statement manipulation. This
study aims to measure the level of geometric thinking among external auditors and to demonstrate its impact on
risk reduction. Accounting and auditing professionals face a significant challenge in Iraq and worldwide. Its
secondary objective is to quantify the degree to which geometric thinking helps to mitigate audit risks. Accounting
scholars, practitioners, and relevant professional organizations must address the long list of problems that have
plagued auditors and their work to strengthen the credibility of the auditing profession, protect the investments of
stakeholders, and keep the economy from collapsing.
The development of a questionnaire accomplished this objective. There were two axes to it. The first one focused
on testing the external auditor's technical acumen. A total of 23 questions covering four areas (geometric skill selfevaluation, geometric mindset, geometric thought process, and individual growth) made up the axis. Audit risk
was measured along the second axis. It was 20 questions long and covered four areas: lowering risks associated
with detection, internal controls, analytical techniques, and inherent hazards. The study population consisted of
audit businesses and public sector auditors in Iraq. A total of 121 participants were chosen at random, with three
questionnaires being discarded because they were deemed unfit for research. For this analysis, 119 surveys were
considered legitimate. To test hypotheses and draw conclusions, SPSS Version 27.01 was used for statistical
analysis, including descriptive and factor statistics, basic linear regression, correlation, and other methods. Audit
risk reduction and auditors' geometric thinking were shown to be 86.6% correlated. Additionally, all the auditors
who participated in the survey felt the need to hone their abilities in creating testing models for internal control
systems. Additionally, most respondents believed that improving geometric thinking abilities requires creativity as
an integral component of problem-solving in the workplace.
Keyword: External Auditor, Geometric thinking, fraud, Audit Risks
Download full manuscript....... |
138-150 |
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| 14. |
The Role of Person-Organization Fit and Innovation Trust in Enhancing Employee Innovative Initiatives: A Study on Automotive Companies
Layla Hafni S 1, Evelyn Wijaya 2, Latifathun Kasanah 3, Gus Andri 4
DOI: https://doi.org/10.56293/IJMSSSR.2025.5814
ABSTRACT: This research aims to determine the impact of person-organization fit through innovation trust on
innovative work behavior in automotive companies in Riau. This study is a quantitative study that uses a sample of
all salespersons in one automotive company in Riau totaling 184 salespersons. The data was analyzed using
Structural Equation Modeling (SEM) to evaluate both direct and indirect relationships among the variables. The
results of the study prove that Innovation Trust has a non-significant positive effect on innovative work behavior,
Person-Organization Fit has a significant positive effect on Innovation Trust, and Person-Organization Fit has a
non-significant positive effect on innovative work behavior with Innovation Trust as a mediating variable. This
reseach shows the discovery or novelty that innovation trust can act as a mediator for innovative work behavior in
enhancing innovation and creative ideas of salesperson, although not significantly. These findings are expected to
assot automotive companies in improving the innovative work behavior of salesperson in general.
Keyword: Person-Organization Fit; Innovation Trust; Innovative Work Behavior
Download full manuscript....... |
151-160 |
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| 15. |
From Widowerhood to a New Love Affair: A Study of David Lindsey's The Color of Night
N'ZAMBI-MIKOULOU Donald 1, MOUKENGUE BOUEYA Wenceslas Crepin 2 & MAKITA Samrey Kejlard 3
DOI: https://doi.org/10.56293/IJMSSSR.2025.5815
ABSTRACT: The exploration of David Lindsey’s The Color of Night enables us to discover how the protagonist
Strand goes from widowerhood to a new love affair with his sweetheart Mara Song after the death of Romy his
first beloved partner. In fact, after the killing of the latter by her own brother named Schrade for stealing his
money, the widower Strand finds it better to overcome his psychological pains from this mourning event by
falling in love with Mara Song, a female character who refuses to betray him to the Foreign Intelligence Service on
behalf of their love affair. With the help of some American soldiers trained to kill all those who are considered as
a treat to the American nation, he ends up succeeding in avenging for his first wife's murder by killing Schrade.
The author's account for this protagonist's love experience appears, in this regard, as a way for him to invite the
reader to understand the fate reserved to all those individuals who consider embezzlement and murder as "an exit
way" to succeed in life. For, one sees how Romy and Schrade finish up dying because of these two inhuman practices.
Keyword: Love, Embezzlement, Murder, Widowerhood, Revenge.
Download full manuscript....... |
161-171 |
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| 16. |
HPLC-Based Metabolomics in Stroke and Alzheimer's Disease: A Review of Shared Pathophysiology
Phan Ngoc Hong 1, Tran Ngoc Minh 1 and Truong Ngoc Minh 1*
DOI: https://doi.org/10.56293/IJMSSSR.2025.5816
ABSTRACT: Stroke and Alzheimer's disease (AD) are two major neurological disorders with increasing global
prevalence, affecting approximately 15 million and 55 million individuals respectively. Despite their distinct clinical
presentations, both conditions share overlapping pathophysiological mechanisms, including oxidative stress,
mitochondrial dysfunction, and neuroinflammation. This review synthesizes current literature on the application
of high-performance liquid chromatography (HPLC)-based metabolomics to identify shared metabolic signatures
between stroke and AD. HPLC remains a widely accessible and reliable platform for quantifying disease-relevant
metabolites in cerebrospinal fluid, plasma, and brain tissue. Key metabolites such as homocysteine, glutamate,
kynurenine, lactate, and myo-inositol, linked to excitotoxicity, inflammation, and bioenergetic failure, demonstrate
consistent alterations across both diseases and show diagnostic potential, with area under the ROC curve (AUC)
values ranging from 0.70 to 0.83. By mapping these biochemical changes, HPLC-based metabolomics offers a
practical approach for early detection, disease monitoring, and mechanistic understanding of neurodegeneration.
Beyond the biomedical implications, this interdisciplinary review contributes to evidence-based research
management by demonstrating how analytical platforms can be leveraged to support translational goals across
clinical and public health systems. The findings underscore the importance of integrating biochemical profiling
into broader diagnostic and healthcare strategies aimed at aging-related neurological conditions.
Keyword: Alzheimer’s disease, HPLC, metabolomics, stroke, biomarkers
Download full manuscript....... |
172-181 |
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| 17. |
Digital Marketing Strategy to Increase the Competitiveness of MSMEs in Beng Village
I Made Wianto Putra 1, AA Media Martadiani 2, Made Setini 3*
DOI: https://doi.org/10.56293/IJMSSSR.2025.5817
ABSTRACT: This community service program was carried out in Beng Village, Gianyar Regency, Bali, with a focus
on Bali Bagus Barong MSMEs, a manufacturer of clothes. These MSMEs face obstacles in financial literacy,
traditional production processes, and the lack of digital marketing. The goal of the program is to increase
competitiveness through financial literacy, strengthening production capacity, and digital marketing strategies. The
methods used include observation, counseling, training, mentoring, and evaluation. The results of the activity
showed a significant increase in financial records, separation of personal and business finances, and the use of
social media for product promotion. The real impact is an increase in assets of up to 30% and an increase in
turnover of around 50%. Thus, digital marketing strategies have proven to be effective in increasing the
competitiveness of MSMEs in the midst of fierce market competition.
Keyword: MSMEs, community service, financial literacy, digital marketing
Download full manuscript....... |
182-190 |
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| 18. |
Factors Influencing the Consumers' Selection of Coffee Shops in Mueang Khon Kaen District, Khon Kaen Province
Thanawadee Mahattanan 1, and Bussagorn Leejoeiwara 2
DOI: https://doi.org/10.56293/IJMSSSR.2025.5818
ABSTRACT: The global coffee market was one of the businesses that were continuously growing, including the
coffee market in Thailand. This research article aims to study the marketing mix factors, social media perception,
social media engagement, and the factors affecting consumer choice of coffee shop in Mueang Khon Kaen
District, Khon Kaen, Thailand. This quantitative research involves a sample group of 400 respondents. Data were
collected using questionnaires. Data were analyzed using frequency distribution, percentage, mean, and standard
deviation, as well as multiple regression analysis to test the hypothesis.
The results of the study found that the overall of opinions on the marketing mix factors in choosing a coffee shop
was at the highest level. The overall of opinions on social media perception factors in choosing a coffee shop was
at a moderate level. The overall of social media engagement opinions in choosing a coffee shop was at a high
level. The hypothesis testing found that marketing mix factors in place and processes aspects affected the selection
of a coffee shop. Social media perception in Facebook, Instagram, and TikTok aspects did not affect the selection
of a coffee shop. Social media participation in emotional engagement aspects affected the selection of a coffee
shop in Mueang Khon Kaen District, Khon Kaen Province.
Keyword: Marketing Mix Factors, Social Media Perception, Social Media Engagement, Selection the Coffee Shop
Download full manuscript....... |
191-200 |
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| 19. |
Assessing the Effectiveness of the Anambra State Health Insurance Scheme: Impacts on Healthcare Utilization and Health Outcomes
Onyekachukwu Ernest Ebenebe; Uju Regina Ezenekwe; Christopher U. Kalu; Amaka G. Metu
DOI: https://doi.org/10.56293/IJMSSSR.2025.5819
ABSTRACT: The Anambra State Health Insurance Scheme (ASHIS) is a pivotal initiative designed to enhance
healthcare delivery and protect residents of Anambra State, Nigeria, from the financial risks associated with health
emergencies. The scheme aims to promote early detection, preventive care, and effective management of diseases,
thereby improving overall population well-being. This study investigates household adoption of ASHIS and its
impact on health-seeking behavior, employing a logit model on data collected from 513 respondents, including
both enrollees and non-enrollees. The study indicates that ASHIS enrollment significantly increases healthcare
utilization, with enrollees accessing services more frequently than non-enrollees, likely due to reduced out-ofpocket expenditures. Key determinants of adoption include distance to healthcare facilities, awareness of the
scheme, profession, income, household size, and spatial location. Despite the positive effects, overall adoption
remains low, particularly among rural and semi-urban populations. These findings underscore the need for
targeted strategies, including community-based schemes, mobile outreach programs, and public awareness
campaigns, to expand coverage, improve accessibility, and enhance the effectiveness of ASHIS in achieving
universal health coverage.
Keyword: Health insurance, Nigeria, Logit model, Anambra State Health Insurance Scheme
Download full manuscript....... |
201-217 |
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| 20. |
"THE ROLE OF DIGITAL PAYMENT METHODS IN THE TRADITIONAL RETAIL: IMPLICATIONS FOR BUSINESS INNOVATION"
Merryrose Red Palma, PhD
DOI: https://doi.org/10.56293/IJMSSSR.2025.5820
ABSTRACT: Digital technologies have revolutionized various aspects of daily life and business operations,
particularly through the introduction of advanced online payment systems. As the global marketplace becomes
increasingly digital, internet infrastructure and banking systems have emerged as essential components for
facilitating online shopping and commercial transactions. This digital transformation has significantly altered
traditional business practices, making electronic payment systems more accessible and prevalent.
This study investigates the role of digital payment methods on traditional retail businesses in Santa Cruz,
Marinduque, focusing on how these methods contribute to business innovation and growth. By exploring the
challenges and opportunities associated with adopting digital payments, the research aims to identify the specific
issues traditional business owners face when integrating these technologies into their operations.
Employing a descriptive research methodology, the study collects and analyzes data from residents of Santa Cruz,
Marinduque who have direct experience with traditional retail businesses. Through surveys and interviews, the
research examines how digital payment systems influence business performance, customer satisfaction, and overall
operational efficiency.
The findings of this study provide a comprehensive understanding of the role of digital payments in reshaping
traditional retail businesses. By identifying the barriers and benefits of adopting digital payment methods, the
research offers valuable insights for entrepreneurs and business owners seeking to leverage these technologies to
enhance their competitiveness and foster innovation.
Keyword: traditional retail, digital payment systems, business innovation, and online transactions
Download full manuscript....... |
218-233 |
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| 21. |
"The Effect of Consumer Socioeconomic Status on the Success of Small Business Enterprises: A Study for Entrepreneurial Management"
Merryrose Red Palma, PhD
DOI: https://doi.org/10.56293/IJMSSSR.2025.5821
ABSTRACT: This study examines the effect of consumer socioeconomic status (SES) on the success of small
business enterprises (SBEs) in Santa Cruz, Marinduque, with consumer purchasing behavior as a mediating factor.
The research specifically explores how income level, employment status, and social support influence consumer
spending habits and, in turn, impact business performance in terms of sales, profitability, and growth. Using a
descriptive-correlational research design, data were gathered from business owners and consumers across five
barangays in Santa Cruz, utilizing structured survey questionnaires.
Findings reveal that income level (M = 3.75, High) is the strongest predictor of consumer purchasing behavior,
followed by employment status (M = 3.40, Moderate) and social support (M = 3.20, Moderate). The Pearson
correlation analysis confirmed a strong positive relationship (r = 0.72) between income level and business success,
indicating that higher consumer income leads to increased sales and profitability. However, business growth (M =
3.30, Moderate) was less affected, suggesting that entrepreneurial reinvestment and market expansion strategies
are necessary for long-term sustainability.
To address these challenges, the study recommends that small businesses offer budget-friendly products,
implement flexible payment options, enhance digital marketing strategies, and seek financial support from
government agencies and private institutions. By adopting these strategies, businesses can improve customer
accessibility, sustain revenue stability, and adapt to economic fluctuations. The study aligns with Sustainable
Development Goals (SDGs) 1 (No Poverty), 8 (Decent Work and Economic Growth), and 10 (Reduced
Inequalities), contributing valuable insights for policymakers, entrepreneurs, and researchers in developing
inclusive economic strategies for small business sustainability
Keyword: socioeconomic status, small business enterprises, consumer purchasing behavior, income level,
entrepreneurial management
Download full manuscript....... |
234-252 |
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| 22. |
FINANCIAL MANAGEMENT PRACTICES AND THEIR INFLUENCE ON THE BUSINESS PERFORMANCE OF THE FOOD BUSINESS
Merryrose Red Palma, PhD
DOI: https://doi.org/10.56293/IJMSSSR.2025.5822
ABSTRACT: Implementing proper financial management practices, such as working capital budgeting, capital
structure, and internal controls, is crucial for optimizing profitability and ensuring the long-term viability of a
business. The study was conducted to determine the financial management practices and they're on the business
performance of the food businesses in Gasan, Marinduque. Sustained business success cannot be achieved solely
through financial resources. Effective management and consideration of multiple factors are essential for making
sound financial decisions. To obtain the required data from the twenty-nine (29) respondents, the researchers
employed a quantitative and correlational study methodology. The results showed that 2.8912, or a modest degree
of practice, was computed as the overall weighted mean for financial management. With a score of 6.586, the
business performance was rated as being at a reasonably good level. Additionally, the research showed that there
was a substantial positive correlation of 0.886 between the variables in question. Additionally, financial
management techniques were shown to be responsible for 75% of the variation in firm performance, indicating
their significant influence. It was determined that the two variables under study in the area have a substantial link
and that an increase of one unit in financial management techniques will result in a 2.887-unit improvement in
company performance. Long-term business performance will be improved by the researcher's seminar and
recording booklet, which will further improve the business managers' financial management techniques.
Keyword: financial management, capital budgeting, working capital management, capital structure, internal controls, business performance, significant relationship
Download full manuscript....... |
253-263 |
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| 23. |
BEST PRACTICES OF SUCCESSFUL BUSINESS ENTERPRISES AS BASIS FOR SUSTAINABLE TRAINING AND DEVELOPMENT PLANS
Merryrose Red Palma, PhD
DOI: https://doi.org/10.56293/IJMSSSR.2025.5823
ABSTRACT: This study is predicated to evaluate the best practices employed by various successful business
enterprises using Santa Cruz, Marinduque as the study locale. By focusing on key areas such as employee
engagement, reward systems, company culture, workload distribution, and flexible work policies, the research
sought to identify the practices that contribute most effectively to business success. Additionally, the study
explored the challenges business owners face in maintaining and enhancing these best practices, offering insights
into how these challenges can be mitigated to ensure sustained success.
Using descriptive research through survey methodologies, significant findings confirmed that the best practices
implemented by successful business enterprises indeed play a crucial role in driving business success. These
practices not only help businesses achieve their goals but also provide a structured approach to navigating the
complexities of running a business. A clear understanding of these best practices offers a roadmap for business
owners, showing the direction toward success and identifying key milestones along the journey. The study also
identifies several challenges faced by business owners, such as balancing workload distribution, maintaining high
levels of employee engagement, and creating a positive company culture.
To address these challenges, the researcher suggests the implementation of strategic training and development
plans. These plans are designed to enhance the knowledge and skills of business owners and their employees,
equipping them with the tools needed to effectively apply best practices. By doing so, businesses can overcome
obstacles, improve operational efficiency, and achieve long-term success.
Keyword: best practices, assessment, business success, employee engagement, training and development
Download full manuscript....... |
264-281 |
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| 24. |
NEO-ARISTOTELIAN ANALYSIS OF VIRTUE-BASED ETHICS AND THE PROBLEM OF CORRUPTION IN NIGERIA
NWACHUKWU M. ANYIM, Ph.D.
DOI: https://doi.org/10.56293/IJMSSSR.2025.5824
ABSTRACT: Virtue-based ethical theory has been revived by scholars as a challenge to the dominant ethical theories
of utilitarianism and Kantianism. Both Plato and Aristotle made contributions to the emergence of this theory
but Aristotle is generally regarded as developing the ethical theory which proposed that the virtue of the moral
agent should determine the morality of human conduct. Neo-Aristotelian conception of virtue ethics does not
fundamentally differ from the major theses of Aristotle’s analysis of virtue. This is the case with the views of
some of the contemporary supporters of virtue ethics such as Elizabeth Anscombe and Alasdair Maclyntre. There
are many problems associated with both Aristotle's and neo-Aristotelian's concept of virtue-based ethics. One of
the problems is that virtue, on its own, is an insufficient tool for addressing moral problems such as the problem
of corruption. The objective of this paper is to analyze virtue-based ethics and its link with the problem of
corruption in Nigeria. Based on the analysis of the tenets of virtue-based ethics and the concept of corruption in
Nigeria, this paper proposed that the character of the moral agent is merely one of the factors which could
determine whether an action is moral or not. The paper concluded that virtue-based ethical theory cannot solve
the problem of corruption in Nigeria and that the enactment of proper legislation and strengthening of social and
political institutions are necessary in tackling the problem of corruption in Nigeria.
Keyword: Virtue-based ethics, corruption, utility, duty, Kantianism, Neo-Aristotelian virtue-based ethics.
Download full manuscript....... |
272-279 |
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| 25. |
Multicultural Education and Diversity Management in a Basic Education Institution, Province of Iloilo, Philippines: Uncovering Factors Leading to a Training Program
Dr. Justo Soratos Anaquita, Jr. & Dr. Michael Bracamonte Dizon
DOI: https://doi.org/10.56293/IJMSSSR.2025.5825
ABSTRACT: Multiculturalism is an evolving idea amid the thickening of multicultural networks of education. This
mixed-methods research using the convergent parallel approach revealed the level of awareness, skills,
preparedness, perceived classroom and institutional multicultural education practices of teachers in a barangay
high school situated in an IP community, Iloilo, Philippines. A validated researcher-mad questionnaire and
personal interview were used to gather data. Mean, Standard Deviation, Frequency and Percentage, MannWhitney and Kruskal Wallis, Spearman rho tests were utilized to analyze the results. The data showed that
teachers were "somewhat aware," "proficient," and "prepared" for multicultural education. It was also shown that
teachers and the institution "Highly Practiced" multiculturalism and diversity management. In addition, there is a
significant difference in the teachers' level of skills and awareness on multicultural education in terms of age and
marital status, respectively. Further, the data showed that there a strong relationship between teachers' level of
skills and preparedness for multicultural education, and a very high correlation between their level of preparedness
and institutional diversity management practices. Lastly, personal qualities; fostering inclusivity, leadership skills;
incorporating students' cultural backgrounds, experiences, and perspectives into teaching practices; and imposing
a culturally sensitive approach are essential factors to address cultural diversity issues.
Keyword: multicultural education awareness, multicultural education practices, preparation for multicultural
education, multicultural skills, diversity management, mixed methods-convergent parallel approach, Iloilo,
Philippines
Download full manuscript....... |
280-295 |
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| 26. |
Perspectives and Future Directions of Artificial Intelligence in Advertising
Mayiana Mitevska, Prof. D.Sc.; Denitsa Muchkurska
DOI: https://doi.org/10.56293/IJMSSSR.2025.5826
ABSTRACT: The study explores consumer attitudes toward the use of artificial intelligence (AI) in advertising,
focusing on perceptions of credibility, ethical concerns, and demographic factors such as age and digital literacy.
The research investigates four hypotheses: (1) AI-generated advertisements are perceived as less credible than
those created by humans; (2) attitudes toward AI in advertising are positively related to age and digital
competence; (3) expectations of AI dominance in the future are negatively associated with acceptance of virtual
influencers as reliable advertising figures; and (4) consumers with higher ethical concerns are more likely to reject
AI-generated advertisements. The study was conducted with 154 respondents using an original questionnaire,
designed with Likert-scale items and visual stimuli, distributed online. Results provide insights into the
opportunities and challenges of AI integration in advertising, highlighting the balance between technological
innovation and consumer trust.
Keyword: Artificial intelligence; advertising; consumer attitudes; credibility; ethics
Download full manuscript....... |
296-305 |
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| 27. |
From Data to Therapy: The Role of Artificial Intelligence and Social Robots in Shaping the Future of Work and Psychological Well-Being1
Mayiana Mitevska, Prof. D.Sc.; Denis Nikiforov
DOI: https://doi.org/10.56293/IJMSSSR.2025.5827
ABSTRACT: The report analyzes intergenerational interaction in the workplace and the related challenges and
opportunities. Based on empirical research conducted using the Delphi method, specific trends are outlined in the
integration of artificial intelligence and robotic technologies into psychological practice and organizational
communication. The results indicate that technological optimism increases with age and education, while younger
respondents and those with limited knowledge of AI demonstrate higher levels of skepticism. Correlational
analysis confirms that digitalization and automation are perceived as interconnected processes, with the
preservation of the human factor in therapy remaining a key challenge. The forecast for 2040 envisions the
gradual integration of social robots into clinical practice and psychological organizations, where they will assist
professionals without replacing their roles. This study highlights the need for a balanced combination of
technology, empathy, and intergenerational collaboration to ensure sustainable development in organizational
environments.
Keyword: generation, workplace, artificial intelligence, social robots, organizational communication.
Download full manuscript....... |
306-313 |
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| 28. |
Analysis of Methods for Studying the "Success Factors in the Bulgarian Socio-Cultural Environment"1
Mayiana Mitevska, Prof. D.Sc.; Denis Nikiforov
DOI: https://doi.org/10.56293/IJMSSSR.2025.5828
ABSTRACT: This scientific article presents an in-depth analysis of the methods used to study the factors of success
within the Bulgarian socio-cultural context. The emphasis is placed on the Big Five personality model. The study
focuses on the interaction between individual, social, and cultural factors that determine success in the Bulgarian
socio-cultural environment. An analysis of a pilot study conducted through an online survey with psychology
students from Plovdiv University “Paisii Hilendarski” is integrated in order to evaluate its methodological
effectiveness. The results highlight the necessity of employing combined methods to achieve comprehensive
conclusions.
Keyword: success factors, Big Five, Bulgarian socio-cultural environment, positive psychology
Download full manuscript....... |
314-324 |
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| 29. |
Innovative Platforms for Emotion Recognition: New Horizons in Psychological Knowledge 1
Mayiana Mitevska, Prof. D.Sc.; Paulina Tsvetkova, PhD
DOI: https://doi.org/10.56293/IJMSSSR.2025.5829
ABSTRACT: Recent advances in artificial intelligence, computer vision and affective computing have led to the
development of powerful platforms capable of recognizing human emotions through facial expressions and
physiological signals. These technologies are finding increasingly wide applications in psychological research,
education, healthcare, marketing, and human–computer interaction. The integration of advanced biometric
technologies into psychological research opens up opportunities for understanding human emotions and behavior.
This article explores the potential of such a platform as a tool in psychological research, emphasizing its role in
enhancing the accuracy, validity, and scalability of studies related to emotion recognition. We examine how similar
platforms contribute to a deeper understanding of emotional processes and transform methodological approaches
in the behavioral sciences. The article also discusses ethical considerations, challenges of real-world
implementation, and future directions for the development of emotion recognition technologies.
Keyword: psychological research, emotion recognition, artificial intelligence, biometric technologies
Download full manuscript....... |
325-328 |
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| 30. |
Social robotics in the training of psychologists: New paradigms and opportunities for professional skills development 1
Paulina Tsvetkova, PhD; Mayiana Mitevska, Prof. D.Sc.
DOI: https://doi.org/10.56293/IJMSSSR.2025.5830
ABSTRACT: Social robotics is an innovative field in the development of cyber-physical systems, which is finding
increasingly widespread application in areas requiring intensive human communication, such as education and
psychology. This article examines the role and potential of social robots as a tool in psychological practice, as well
as for the training and development of key professional skills in future psychologists. The main types of social
robots used in the field of psychology are presented and their effectiveness is analyzed. Emphasis is placed on the
opportunities that social robotics provides for simulating real social interactions and supporting the development
of communication, diagnostic, and therapeutic skills. It also discusses the challenges related to the reliability,
standardization, and adaptability of robots, as well as the need for new methodologies for their effective
integration into the training of psychologists. The document outlines future directions for research and
development that can contribute to transforming the educational environment through social robotics and
improving the quality of training for psychology professionals.
Keyword: social robotics, psychology, training, professional skills
Download full manuscript....... |
329-334 |
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| 31. |
Mental Health and the Role of Technology in Children and Adolescents 1
Paulina Tsvetkova, PhD; Mayiana Mitevska, Prof. D.Sc.
DOI: https://doi.org/10.56293/IJMSSSR.2025.5831
ABSTRACT: Mental health has become a central issue in contemporary society, particularly among children and
adolescents, whose psychological development is strongly influenced by rapid technological change. This paper
explores the dual role of technology as both a risk factor and a potential resource for supporting mental wellbeing. On one hand, excessive screen time, social media exposure, and digital dependency are associated with
anxiety, depression, and reduced self-esteem. On the other hand, technology can foster positive outcomes by
enabling access to mental health resources, online counseling, peer support networks, and educational platforms
that promote resilience. The study emphasizes the need for a balanced approach in integrating technology into the
daily lives of young people, while also addressing ethical concerns, parental guidance, and digital literacy. The
findings underline that technology, if managed responsibly, can serve as a powerful tool for enhancing mental
health rather than undermining it.
Keyword: Mental health, Children and adolescents, Technology, Social media, Digital well-being
Download full manuscript....... |
335-341 |
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| 32. |
The Use of Robots in Therapy and Support for Mental Health Disorders 1
Paulina Tsvetkova, PhD; Mayiana Mitevska, Prof. D.Sc.
DOI: https://doi.org/10.56293/IJMSSSR.2025.5832
ABSTRACT: The integration of robotics into mental health care has emerged as a promising frontier in therapeutic
innovation. Robots are increasingly applied in diverse contexts, ranging from social support and companionship to
structured therapeutic interventions for individuals with anxiety, depression, autism spectrum disorders, and
dementia. Their role includes facilitating patient engagement, reducing stigma, and offering consistent and
adaptive support that complements the work of clinicians. Recent research highlights their effectiveness in
enhancing adherence to therapy, improving emotional well-being, and fostering social interaction, especially
among children, adolescents, and elderly populations. However, ethical concerns remain regarding dependency,
privacy, and the replacement of human contact in sensitive clinical settings. While the field demonstrates
considerable potential, further longitudinal and cross-cultural studies are required to evaluate long-term outcomes
and ensure the safe, ethical, and equitable implementation of robotic technologies in mental health support.
Keyword: Robots in therapy, Mental health support, Assistive technologies, Human–robot interaction, Digital
mental health interventions
Download full manuscript....... |
342-347 |
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| 33. |
Supporting Emotional Well-Being and Social Skills through Social Robots 1
Paulina Tsvetkova, PhD; Mayiana Mitevska, Prof. D.Sc.
DOI: https://doi.org/10.56293/IJMSSSR.2025.5833
ABSTRACT: Social robots are increasingly being utilized as innovative tools to foster emotional well-being and social
skill development, particularly among children, adolescents, and individuals with special needs. Their ability to
simulate social interaction, provide consistent emotional feedback, and engage users in structured activities
positions them as valuable complements to traditional therapeutic and educational practices. Research
demonstrates that social robots can enhance empathy, communication, and cooperation, while also reducing
feelings of isolation and anxiety. They have shown particular promise in interventions with children on the autism
spectrum, where gradual exposure to controlled, predictable interactions helps improve social adaptability. Despite
these advantages, concerns remain regarding over-reliance, authenticity of emotional responses, and the ethical
implications of replacing human interaction with robotic engagement. Future directions point toward hybrid
models that integrate social robots with human-led interventions, supported by advances in artificial intelligence
that enable more personalized and context-sensitive interactions..
Keyword: Social robots, Emotional well-being, Social skills development, Human–robot interaction, Assistive
technology
Download full manuscript....... |
348-354 |
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| 34. |
Steps for the Adaptation, Digitalization and AI Integration of the Louis Janda SelfAssessment Tool for Adults in Bulgaria 1
Mayiana Mitevska, Prof. D.Sc; Ludmila-Mariya Nikolaeva Zaykova
DOI: https://doi.org/10.56293/IJMSSSR.2025.5834
ABSTRACT: The present paper outlines the main steps for the adaptation, digitalization, and AI integration of Louis
Janda’s self-assessment tool for adults in Bulgaria. The adaptation process involves translation and backtranslation, cultural validation, item harmonization, and psychometric testing to ensure reliability and validity in
the Bulgarian context. In parallel, the study discusses opportunities for digital transformation of the tool, including
online administration and automated data processing. Finally, the potential role of artificial intelligence is
considered in enhancing analysis through predictive modeling, personalized feedback, and adaptive assessment.
This combined framework aims to modernize the classical instrument and expand its application for research and
practice in the fields of self-assessment, well-being, and quality of life during the transition to retirement.
Keyword: Adaptation, Digitalization, Artificial Intelligence, Self-assessment, Well-being
Download full manuscript....... |
355-363 |
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| 35. |
Methodological Review of Approaches to Studying Digital Communication 1
Mayiana Mitevska, Prof. D.Sc.; Ivanka Davcheva
DOI: https://doi.org/10.56293/IJMSSSR.2025.5835
ABSTRACT: This review systematizes some of the main existing methods, emphasizing their importance for
understanding the complex mechanisms of digital communication and its impact on society. The overview of
approaches to studying digital communication highlights the necessity of combining traditional and technologyoriented methods to achieve a comprehensive understanding of the socio-psychological processes in online
communication and to develop effective strategies for promoting digital literacy and mental health.
Keyword: digital communication, social networks, mental health, quantitative and qualitative methods, machine learning
Download full manuscript....... |
364-369 |
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| 36. |
Enhancing Emotional Well-Being in Children Through PAYTON: A Social Robot in Educational Contexts 1
Mayiana Mitevska, Prof. D.Sc.
DOI: https://doi.org/10.56293/IJMSSSR.2025.5836
ABSTRACT: This paper explores the potential of the PAYTON social robot as a supportive tool for fostering
emotional well-being among children in school environments. With the growing presence of social robots in
education, the integration of PAYTON provides an opportunity to promote empathy, emotional regulation, and
social connectedness. Drawing on recent advances in human–robot interaction, this study examines how
PAYTON can be applied in classrooms to support children’s emotional health and to complement traditional
psychological and pedagogical approaches. The research is grounded in the increasing importance of digital wellbeing, particularly in post-pandemic contexts where children face heightened risks of stress, social isolation, and
emotional challenges. Findings are expected to demonstrate that PAYTON’s interactive and responsive features
can enhance engagement, improve emotional awareness, and strengthen peer relationships, ultimately contributing
to healthier learning environments.
Keyword: Social robots, Emotional well-being, Children, Education, Human–robot interaction
Download full manuscript....... |
370-376 |
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| 37. |
Assistive Robots in Healthcare in Greece: Perspectives and Challenges 1
Elitsa Dudulaki
DOI: https://doi.org/10.56293/IJMSSSR.2025.5837
ABSTRACT: The rapid development of robotic technologies in recent years has created new opportunities in the
field of healthcare. Beyond surgical robots, assistive robots play a significant role in supporting daily patient care,
facilitating the transportation of materials, and improving the quality of life for vulnerable groups (Kachouie,
Sedighadeli, Khosla, & Chu, 2014). In Greece, where the healthcare system faces challenges due to an ageing
population (Eurostat, 2022), staff shortages, and limited resources (OECD, 2021), the integration of assistive
robots has become particularly relevant. This article examines the types and applications of assistive robots,
focusing on pilot initiatives in Greek hospitals (Papadopoulos & Kalogianni, 2019), their potential benefits, and
the barriers hindering their implementation. Through a review of international and Greek literature, combined
with an analysis of the current situation, the paper aims to outline the pathways for integrating robotic
technologies into the Greek healthcare system with a human-centered approach (World Health Organization,
2021).
Keyword: Assistive robots, Healthcare, Hospitals, Greece, Robotic care, Artificial intelligence
Download full manuscript....... |
377-383 |
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| 38. |
New Socio-Psychological Interactions in the Digital Environment 1
Ivanka Davcheva
DOI: https://doi.org/10.56293/IJMSSSR.2025.5838
ABSTRACT: The accelerating digitalization of contemporary societies has transformed not only modes of
communication but also the very nature of social-psychological interactions. Digital platforms, virtual
communities, and artificial intelligence-driven agents now constitute primary spaces of social exchange, raising
important questions about identity formation, interpersonal trust, and emotional regulation online. This paper
proposes several hypotheses concerning the ways in which digital environments reconfigure social presence,
empathy, and group belonging. Methodologically, the study outlines a mixed-methods approach that combines
experimental design, survey research, and qualitative content analysis to examine patterns of digital interaction. By
situating these questions within the broader framework of socio-psychological theory, the paper aims to
contribute to a deeper understanding of the evolving dynamics of human relationships in technologically mediated
contexts.
Keyword: digital environment · socio-psychological interactions · identity · empathy · methodology
Download full manuscript....... |
384-392 |
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| 39. |
Applying the Delphi Method to Forecast the Role of Social Robots in Education and Therapy 1
Mayiana Mitevska, Prof. D.Sc.
DOI: https://doi.org/10.56293/IJMSSSR.2025.5839
ABSTRACT: The rapid integration of artificial intelligence (AI) and socially assistive robots into education and
therapy raises urgent questions regarding their effectiveness, ethical implications, and long-term impact. This study
applies the Delphi method to gather expert consensus on the future roles, opportunities, and challenges of AIdriven technologies in school and therapeutic contexts. A panel of multidisciplinary experts—including educators,
psychologists, engineers, and policy makers—participated in iterative rounds of consultation to identify priorities
for implementation, barriers to adoption, and ethical safeguards. Findings highlight strong agreement on the
potential of AI and robots to support emotional well-being, personalized learning, and inclusion of children with
special needs, while simultaneously underlining critical concerns regarding privacy, dependency, and the
irreplaceable value of human interaction. The study provides a framework for integrating expert perspectives into
strategic decision-making, offering both academic and practical contributions to the field.
Keyword: Delphi method, Artificial intelligence (AI), Socially assistive robots, Education and therapy, Expert
consensus
Download full manuscript....... |
393-398 |
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| 40. |
Innovative Integrative Educational Models with Socially Assistive Robots in School Settings 1
Emilia Tsvetanova Lazarova, PhD; Mayiana Mitevska, Prof. D.Sc.
DOI: https://doi.org/10.56293/IJMSSSR.2025.5840
ABSTRACT: This project explores the integration of socially assistive robots into school-based education with the
aim of supporting students' learning, emotional well-being, and social development. By embedding robots as
complementary tools within the classroom, the initiative seeks to create interactive and engaging learning
environments that foster collaboration, empathy, and inclusivity. The project outlines innovative educational
models that combine human instruction with robotic mediation, emphasizing personalized learning approaches
and the cultivation of 21st-century skills. Special attention is given to the potential of robots to enhance inclusivity
for students with learning difficulties or socio-emotional challenges, while simultaneously equipping teachers with
new methods to enrich their pedagogical practices.
Keyword: Socially assistive robots, Education, Emotional well-being, Inclusivity, Innovative learning models
Download full manuscript....... |
399-409 |
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| 41. |
Application of Artificial Intelligence in Advertising 1
Mayiana Mitevska, Prof. D.Sc.; Denitsa Muchkurska
DOI: https://doi.org/10.56293/IJMSSSR.2025.5841
ABSTRACT: The application of Artificial Intelligence (AI) in advertising has transformed the way organizations
design, deliver, and optimize marketing campaigns. By integrating technologies such as machine learning, natural
language processing, and predictive analytics, AI enables precise audience targeting, real-time personalization, and
automation of complex processes. Intelligent systems improve customer engagement by adapting advertising
content to individual preferences and behaviors, thus increasing conversion rates and return on investment.
Moreover, AI-powered tools such as chatbots and dynamic pricing modules reduce costs, enhance efficiency, and
provide businesses with strategic insights. Despite its benefits, the use of AI in advertising raises ethical and legal
challenges, particularly regarding data privacy and consumer trust. Overall, AI represents a powerful driver of
innovation in digital marketing, reshaping traditional approaches and creating opportunities for sustainable growth
in competitive markets.
Keyword: Artificial Intelligence, Advertising, Personalization, Automation, Digital Marketing
Download full manuscript....... |
410-416 |
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| 42. |
Advertising and Artificial Intelligence 1
Mayiana Mitevska, Prof. D.Sc.; Denitsa Muchkurska
DOI: https://doi.org/10.56293/IJMSSSR.2025.5842
ABSTRACT: This paper presents the theoretical foundation of the topic "Advertising and Artificial Intelligence". It
begins by defining key concepts such as advertising, artificial intelligence, and advertising research, followed by a
historical overview of advertising as a cultural, economic, and social institution. Advertising is traced from its early
manifestations in ancient civilizations, through the pre-marketing era, the invention of the printing press, and the
rise of mass communication, to its transformation during the 20th century. Particular attention is given to the role
of advertising during the world wars, when it evolved into a tool of mass persuasion, propaganda, and social
influence. The analysis highlights how advertising reflects societal change, shaping consumer behavior and values
across historical epochs. Within this framework, artificial intelligence is introduced as a new dimension in
advertising, enabling the development of sophisticated strategies for targeting, personalization, and audience
engagement. By linking advertising's historical evolution with the emergence of AI, the study provides a
theoretical basis for understanding how technological innovation continues to reshape marketing communication
and consumer culture.
Keyword: Advertising, Artificial Intelligence (AI), Consumer Behavior, Marketing Communication, Historical
Development
Download full manuscript....... |
417-427 |
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| 43. |
ANALYSIS AND ASSESSMENT OF BULGARIANS' ATTITUDES TOWARD THE USE OF ARTIFICIAL INTELLIGENCE IN ADVERTISING 1
Mayiana Mitevska, Prof. D.Sc.; Denitsa Muchkurska
DOI: https://doi.org/10.56293/IJMSSSR.2025.5843
ABSTRACT: The rapid integration of Artificial Intelligence (AI) into marketing and advertising practices has raised
important questions about consumer perceptions, trust, and acceptance. This study analyzes and evaluates the
attitudes of Bulgarian consumers regarding the use of AI in advertising. The research explores how individuals
perceive AI-driven personalization, automation, and content generation, as well as the ethical concerns associated
with data protection and authenticity. Through literature review, survey data, and comparative analysis, the study
identifies key factors that influence consumer acceptance, such as perceived usefulness, transparency, and trust in
technology. The findings suggest that while Bulgarians recognize the efficiency and innovation potential of AI in
advertising, concerns remain about privacy, manipulation, and the loss of human creativity. The results contribute
to a better understanding of the cultural and social context of AI adoption in marketing and provide insights for
advertisers and policymakers seeking to implement AI responsibly and sustainably.
Keyword: Artificial Intelligence, Advertising, Consumer Attitudes, Bulgaria, Trust and Ethics
Download full manuscript....... |
428-438 |
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| 44. |
THE EFFECT OF MARKETING INNOVATION STRATEGIES ON THE
PERFORMANCE OF MANUFACTURING FIRMS IN MALAWI
Gilbert Nyanjagha; Associate Professor Rhoda Bakuwa, PhD; Dr Kizito Kanyoma, PhD
DOI: https://doi.org/10.56293/IJMSSSR.2025.5844
ABSTRACT: The purpose of this study was to examine the effect of marketing innovation strategies on the
performance of manufacturing firms in Malawi. The study used the descripto-explanatory research design. A
stratified random sample of 197 manufacturing firms was drawn from a population of 388 licensed and registered
manufacturing firms. Structured questionnaires were used to collect data from the owners and managers of
manufacturing firms. Data analysis was carried out using SPSS software program version 28.0 where both
descriptive and inferential statistical analyses were done. In the descriptive statistical analysis, frequencies,
percentages and mean scores were used. Linear regression was used in the inferential statistical analysis to examine
the effect of marketing innovation strategies on the performance of manufacturing firms in Malawi. The study
found that marketing innovation strategies had a positive and significant effect on the performance of
manufacturing firms in Malawi. Specifically, manufacturing firms that implemented marketing innovation
strategies registered a greater performance in terms of sales growth than the manufacturing firms that did not
implement marketing innovation strategies. The study recommends that manufacturing firms should embark on
marketing innovation strategies to increase their performance. They should invest in new or significantly improved
marketing methods to improve firm performance through not only increasing customer satisfaction and the
demand for the products but also through penetrating into new markets and enhancing the firm competitiveness.
Keyword: Innovation, Marketing Innovation strategies, Performance, manufacturing firms.
Download full manuscript....... |
439-457 |
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| 45. |
THE EFFECT OF MATERIAL SUPPLY INNOVATION STRATEGIES ON THE
PERFORMANCE OF MANUFACTURING FIRMS IN MALAWI
Gilbert Nyanjagha; Associate Professor Rhoda Bakuwa, PhD; Dr Kizito Kanyoma, PhD
DOI: https://doi.org/10.56293/IJMSSSR.2025.5845
ABSTRACT: The purpose of this study was to investigate the effect of material supply innovation strategies on the
performance of manufacturing firms in Malawi. Descripto-explanatory research design was used. The study used a
stratified random sampling technique to draw a sample of 197 manufacturing firms from a population of 388
licensed and registered manufacturing firms. Structured questionnaires were used to collect primary data from the
owners and managers of manufacturing firms. Data analysis was conducted using SPSS software program version
28.0. Both descriptive and inferential statistical analyses were used to analyse the data. In the descriptive statistical
analysis, frequencies, percentages, mean scores and standard deviation were used. In the inferential statistical
analysis, the study used linear regression to examine the effect of material supply innovation strategies on the
performance of manufacturing firms in Malawi. The study found that material supply innovation strategies had
positive and significant effect on the performance of manufacturing firms in Malawi. Manufacturing firms which
implemented material supply innovation strategies registered a greater performance in terms of sales growth than
the manufacturing firms which did not implement material supply innovation strategies. The study recommends
that manufacturing firms should implement material supply innovation strategies to increase their performance.
Material supply innovation strategies can help manufacturing firms to increase efficiency of acquiring materials,
source low-cost materials, acquire high quality raw materials and gain competitive advantage by having a unique
access to raw materials and suppliers with an effective system.
Keyword: Innovation, material supply innovation strategies, performance, manufacturing firms.
Download full manuscript....... |
458-469 |
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| 46. |
LEADERSHIP AS A VIRTUE-BASED APPROACH TO JUST PEACE ETHIC IN NIGERIA: ENDSARS PROTEST AS A CASE STUDY
Sunday O. Akande; Oluwaferanmi A. Adufe
DOI: https://doi.org/10.56293/IJMSSSR.2025.5846
ABSTRACT: This article analyzes the End SARS movement in Nigeria from the perspective of leadership and virtue
ethics for sustainable peace. It explains how youth-led, nonviolent protests against police brutality and
government oppression highlighted the limits of leaderless resistance. The author argues that while virtues such as
compassion, empathy, justice, and patience are essential for building peace, effective leadership is a vital thread
that binds these virtues and makes societal change and lasting peace possible. Instead of force, virtue-based
leadership is proposed as a solution to transform conflict, bridge gaps, and establish just peace in Nigeria.
Keyword: Leadership, Virtue ethics, just peace, Nonviolent resistance, End SARS Protest, Nigeria Youth
movement social change, Peacebuilding, Empathy, Compassion, Justice, Sustainable peace
Download full manuscript....... |
470-479 |
 |
| 47. |
Enhancing SME Performance: The Mediating Role of Digital Transformation Capability and Moderating Effect of Government Policy in Strategic Orientation
Sawal Sartono
DOI: https://doi.org/10.56293/IJMSSSR.2025.5847
ABSTRACT: This study examines the mechanism through which strategic orientation enhances SME performance,
considering the mediating role of digital transformation capability and the moderating effect of government
policy. While strategic orientation is widely recognized as crucial for business success, little is known about how it
translates into performance in the digital era, particularly under different regulatory environments. Using a
quantitative approach, data were collected through surveys from 210 SMEs in Indonesia. The data were analyzed
using Structural Equation Modeling (SEM-PLS) to test the direct, mediating, and moderating effects. The findings
reveal that strategic orientation has a significant positive effect on SME performance. Furthermore, digital
transformation capability partially mediates this relationship, indicating that part of strategic orientation's benefit is
realized by enhancing digital capabilities. Moreover, government policy significantly moderates the relationship
between strategic orientation and performance, where supportive policies strengthen the positive impact. This
research provides a comprehensive framework integrating internal strategic drivers with external institutional
support. The results offer practical insights for SME managers to leverage strategic planning with digital adoption
and for policymakers to design effective support systems, ultimately fostering a more resilient and competitive
SME sector.
Keyword: Strategic Orientation, SME Performance, Digital Transformation, Government Policy
Download full manuscript....... |
480-489 |
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| 48. |
A COMPREHENSIVE STUDY ON CLIMATE CHANGE AND THE SIGNIFICANT ROLE OF THE G20 PRESIDENCIES IN ADVANCING CLIMATE ACTION IN THE INDIAN CONTEXT.
SONALI SARDAR
DOI: https://doi.org/10.56293/IJMSSSR.2025.5848
ABSTRACT: Climate change can substantially affect the country's economic development and standard of living. The
extensive enhancement in greenhouse gas (GHG) emissions, mainly due to the excessive use of fossil fuels across
several industries, is generating climate change issues. India ranks fourth globally in terms of emissions. In 2008,
India introduced the "National Action Plan on Climate Change" (NAPCC), which is associated with eight national
schemes aimed at overcoming various problems posed by climate change through mitigation and adaptation
strategies. The NAPCC also promotes the Sustainable Development Goals by highlighting these climate-related
problems. India is concentrating on several schemes related to its G20 Presidency, which can promote
"environmental sustainability". The G20 agenda emphasises several priority areas to combat these challenges. The
primary purpose of this study is to evaluate India’s current sector and component GHG emissions trend for the
financial years 2012 to 2021. It delineates the crucial plan and recent status of implementation of eight national
missions under the NAPCC scheme. Also, it indicates budgetary allocation in the case of climate action in India.
Additionally, it evaluates the future roadmap of India's "G20 presidency" to overcome the hurdles of the climate
change issue in India.
Keyword: Climate Change, GHG Emissions, NAPCC Programme, India’s G20 Presidency
Download full manuscript....... |
490-503 |
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